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Spot a problem? Check the Known Issues page
Monday, November 15, 2010
We work hard to make sure that AdSense is always up and running smoothly. Even so, there can be slight issues, and when those happen, we try to resolve them as quickly as possible. To keep you informed about any issues our engineers are tackling, and provide you with workarounds so you can continue to effectively manage your account, we want to remind you about the
Known Issues page
.
We update this page regularly to keep you posted about our progress as we work toward a resolution. We also record recently resolved issues so you can check if something you've experienced in the past has been fixed.
In fact, we now have two Known Issues pages, one for the
old interface
and one for the
new interface
. This way, you'll know if an issue pertains to the interface you're using.
If you don't see your issue listed, join the discussion in the
AdSense Forum
to see if other publishers are experiencing the same thing. We monitor your feedback in the forum to help identify issues, so if multiple publishers are discussing a similar concern, we’ll be sure to escalate it to our engineers immediately and post any details and workarounds to the Known Issues page as soon as possible. You can also report an issue about the new interface to our product teams directly from the interface by clicking the 'Report Issue' link available on the top of every page.
Thanks for staying on top of your account! We’ll do our best to keep everything working as smoothly as possible.
Posted by Katrina Kurnit -
Inside AdSense
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